Privacy Policy: Data Use, Cookies and Your Rights
Last updated: 17 September 2026
Casinouk Bonuses Hub ("we", "us", "our") operates the website casinoukbonuseshub.com (the "Site"). This Privacy Policy explains how we collect, use, store and protect your personal data when you use the Site, and explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Casinouk Bonuses Hub is the data controller for personal data collected through the Site. If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at [email protected].
What Data We Collect
Depending on how you use the Site, we may collect the following categories of personal data:
- Identity data — your name, date of birth and any other information needed to verify your identity and age.
- Contact data — your email address and other contact details you provide to us.
- Technical data — your IP address, browser type and version, device information, and how you interact with the Site.
- Usage data — pages visited, time spent on the Site, and referring pages.
- Communication data — the content of any messages you send to us.
We do not knowingly collect personal data from anyone under the age of 18. Gambling is not legal in the UK for persons under 18, and we are required to apply strict age controls. If we learn that we hold data relating to a person under 18, we will delete it.
Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
- Contract — to provide the services you request and to comply with our obligations to you.
- Legal obligation — to comply with UK law, including licensing requirements imposed by the Gambling Commission, anti-money laundering and counter-terrorist financing (AML/CTF) rules, and know-your-customer (KYC) requirements.
- Legitimate interests — to operate and improve the Site, and to keep it secure.
- Consent — where required, for example for certain cookies or marketing communications. You may withdraw your consent at any time.
How We Use Your Data
We use your personal data to:
- Provide and administer the Site and its features.
- Verify your identity, age and, where applicable, your source of funds in line with regulatory requirements.
- Comply with legal and regulatory obligations, including those set by the UK Gambling Commission.
- Detect and prevent fraud, money laundering and problem gambling.
- Respond to your questions and complaints.
- Maintain the security and performance of the Site.
Cookies
The Site uses cookies and similar technologies. Some cookies are strictly necessary for the Site to function and do not require your consent. Other cookies — for example those used for analytics or personalisation — are only set with your consent, which you can give or withdraw through the cookie banner and your browser settings. You can also block or delete cookies in your browser at any time; this may affect how parts of the Site work.
Data Sharing
We may share your personal data with:
- Regulators and authorities — including the Gambling Commission, where required by law.
- Service providers — who process data on our behalf under strict contractual terms.
- GAMSTOP and self-exclusion arrangements — as part of our participation in the national online self-exclusion scheme, where required.
- Law enforcement — where we are legally obliged to do so.
We never sell your personal data.
Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, including retention periods required under UK gambling, AML and data protection law. Where data is held to meet a regulatory obligation, we cannot delete it before the end of the applicable retention period, even if you request it.
Your Rights
Under the UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your data, subject to legal retention requirements.
- Restriction of processing — ask us to limit how we use your data.
- Data portability — receive your data in a structured, commonly used format.
- Object — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. We will respond within one month, as required by law. You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have mishandled your data.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Significant changes will be highlighted on the Site.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].